FAQ & Support - How can we help you?
Read the questions and answers carefully! Do you still need help after reading the "FAQ"?
Feel free to reach out to our customer service. The contact information can be found below strong> the "FAQ".
Balance & History
- How can I buy something in DutBle Marketplace
- How do I buy a Buy now item?
- Buy now | How to list an item on the Marketplace?
- How to select a buyer?
- Can I add a (hash)tag to the product description?
- With which payment methods can I pay?
- To which countries do you ship the items?
- How can I cancel an order?
- When will my item be shipped?
- I have a complaint about a Seller or Buyer
- Who pays the return costs?
- How to set up shipping groups?
- What can I buy in the Marketplace?
- How do I send a notification about a new item to my Interested?
- Is my bid with or without shipping fees?
- What is the DutBle Box Concept?
- How much does a DutBle Box cost?
- When is the first repeat payment?
- When will I receive my Welcome Box?
- Does the DutBle Box take my preferences into account?
- Is that first box really €5?
- Can I pause my DutBle Box membership?
- Where is my Box?
- How often do I receive this amazing DutBle Box?
- Can I change the bankaccount or creditcard I pay with?
- Are there cancellation costs or other hidden fees?
- When do I receive the repeat boxes?
- Where can I find my subscription ID?
- How can I cancel my DutBle Box membership?
- How do I pay for my failed DutBle Box payments?
- Important - New DutBle Box Program
Our customer service will gladly help you!
1012 RX Amsterdam